Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology

Victor Gonzalez; Víctor M. González; Mónica E. Tentori; Elisa B. Morán; Jesús Favela; Ana I. Martínez

doi:10.1145/1111360.1111366

Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology

Victor Gonzalez, Víctor M. González, Mónica E. Tentori, Elisa B. Morán, Jesús Favela, Ana I. Martínez

Research output: Chapter in Book/Conference proceeding › Conference contribution

Abstract

Moving beyond the focus on interactions at the desktop computer, this paper introduces a model providing conceptual tools to understand mobile work in distributed information spaces. The model serves to describe the fundamental interactive relationships between mobile and fixed people and artifacts physically distributed in a space. Our model emerges as a result of empirical ethnographic investigations of medical work conducted to ground the design of ubiquitous computing technology. The model is used here in the analysis of data collected during a detailed observation and shadowing of four medical workers. This analysis resulted on a set of design implications that we present here together with relevant findings about the nature of the kind of mobile work experienced at hospital medical settings. We argue that modeling and characterization efforts such as the one presented here are necessary to build the theoretical foundations required for the development of ubiquitous computing.

Original language	English
Title of host publication	ACM International Conference Proceeding Series\|ACM Int. Conf. Proc. Ser.
Pages	52-63
Number of pages	11
Volume	124
DOIs	https://doi.org/10.1145/1111360.1111366
Publication status	Published - 2005
Event	2005 Latin American Conference on Human-Computer Interaction, CLIHC '05 - Cuernavaca Duration: 1 Jul 2005 → …

Conference

Conference	2005 Latin American Conference on Human-Computer Interaction, CLIHC '05
City	Cuernavaca
Period	1/07/05 → …

Keywords

distributed information spaces
empirical studies
modeling of interactive behaviors
ubiquitous computing

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10.1145/1111360.1111366

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title = "Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology",

abstract = "Moving beyond the focus on interactions at the desktop computer, this paper introduces a model providing conceptual tools to understand mobile work in distributed information spaces. The model serves to describe the fundamental interactive relationships between mobile and fixed people and artifacts physically distributed in a space. Our model emerges as a result of empirical ethnographic investigations of medical work conducted to ground the design of ubiquitous computing technology. The model is used here in the analysis of data collected during a detailed observation and shadowing of four medical workers. This analysis resulted on a set of design implications that we present here together with relevant findings about the nature of the kind of mobile work experienced at hospital medical settings. We argue that modeling and characterization efforts such as the one presented here are necessary to build the theoretical foundations required for the development of ubiquitous computing.",

keywords = "distributed information spaces, empirical studies, modeling of interactive behaviors, ubiquitous computing",

author = "Victor Gonzalez and Gonz{\'a}lez, {V{\'i}ctor M.} and Tentori, {M{\'o}nica E.} and Mor{\'a}n, {Elisa B.} and Jes{\'u}s Favela and Mart{\'i}nez, {Ana I.}",

year = "2005",

doi = "10.1145/1111360.1111366",

language = "English",

isbn = "1595932240",

volume = "124",

pages = "52--63",

booktitle = "ACM International Conference Proceeding Series|ACM Int. Conf. Proc. Ser.",

note = "2005 Latin American Conference on Human-Computer Interaction, CLIHC '05 ; Conference date: 01-07-2005",

}

Gonzalez, V, González, VM, Tentori, ME, Morán, EB, Favela, J & Martínez, AI 2005, Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology. in ACM International Conference Proceeding Series|ACM Int. Conf. Proc. Ser.. vol. 124, pp. 52-63, 2005 Latin American Conference on Human-Computer Interaction, CLIHC '05, Cuernavaca, 1/07/05. https://doi.org/10.1145/1111360.1111366

TY - GEN

T1 - Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology

AU - Gonzalez, Victor

AU - González, Víctor M.

AU - Tentori, Mónica E.

AU - Morán, Elisa B.

AU - Favela, Jesús

AU - Martínez, Ana I.

PY - 2005

Y1 - 2005

N2 - Moving beyond the focus on interactions at the desktop computer, this paper introduces a model providing conceptual tools to understand mobile work in distributed information spaces. The model serves to describe the fundamental interactive relationships between mobile and fixed people and artifacts physically distributed in a space. Our model emerges as a result of empirical ethnographic investigations of medical work conducted to ground the design of ubiquitous computing technology. The model is used here in the analysis of data collected during a detailed observation and shadowing of four medical workers. This analysis resulted on a set of design implications that we present here together with relevant findings about the nature of the kind of mobile work experienced at hospital medical settings. We argue that modeling and characterization efforts such as the one presented here are necessary to build the theoretical foundations required for the development of ubiquitous computing.

AB - Moving beyond the focus on interactions at the desktop computer, this paper introduces a model providing conceptual tools to understand mobile work in distributed information spaces. The model serves to describe the fundamental interactive relationships between mobile and fixed people and artifacts physically distributed in a space. Our model emerges as a result of empirical ethnographic investigations of medical work conducted to ground the design of ubiquitous computing technology. The model is used here in the analysis of data collected during a detailed observation and shadowing of four medical workers. This analysis resulted on a set of design implications that we present here together with relevant findings about the nature of the kind of mobile work experienced at hospital medical settings. We argue that modeling and characterization efforts such as the one presented here are necessary to build the theoretical foundations required for the development of ubiquitous computing.

KW - distributed information spaces

KW - empirical studies

KW - modeling of interactive behaviors

KW - ubiquitous computing

U2 - 10.1145/1111360.1111366

DO - 10.1145/1111360.1111366

M3 - Conference contribution

SN - 1595932240

SN - 9781595932242

VL - 124

SP - 52

EP - 63

BT - ACM International Conference Proceeding Series|ACM Int. Conf. Proc. Ser.

T2 - 2005 Latin American Conference on Human-Computer Interaction, CLIHC '05

Y2 - 1 July 2005

ER -

Understanding mobile work in a distributed information space: Implications for the design of ubicomp technology

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Keywords

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