User-centered design of a visual data mapping tool

Abdallah Namoun, Usman Wajid, Nikolay Mehandjiev, Ali Owrak

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Understanding the meaning and the type of a business document received by a company is important in order to determine an appropriate response. We have developed a visual tool allowing ordinary users to express mappings between arriving documents and their elements on one side and the different document types on the other. The tool is used to set up and continuously update an automatic semantic analysis mechanism which determines the document type from a set of information items contained in the document, thus allowing automatic processing associated with the types to be applied to the arriving document instances. The activities performed by end users within the visual data mapping tool are quite complex and require user-centric design to ensure tool is useful and usable. In this paper we describe the user-centric process informing the design of the tool. We conducted two workshops to discover the mental models of our users regarding the information content in their documents and their requirements towards the design of the tool. Subsequently, these findings were used to design and implement the visual data mapping tool. The resulting system was evaluated by target end users who proficiently demonstrated the usability of the developed concepts and features. © 2012 ACM.
Original languageEnglish
Title of host publicationProceedings of the Workshop on Advanced Visual Interfaces AVI|Proc Workshop Adv Visual Interfaces
PublisherAssociation for Computing Machinery
Pages473-480
Number of pages7
ISBN (Print)9781450312875, 978-1-4503-1287-5
DOIs
Publication statusPublished - 2012
Event2012 International Working Conference on Advanced Visual Interfaces, AVI 2012 - Capri Island
Duration: 1 Jul 2012 → …

Conference

Conference2012 International Working Conference on Advanced Visual Interfaces, AVI 2012
CityCapri Island
Period1/07/12 → …

Keywords

  • business documents
  • end user development
  • observational studies
  • user-centered design
  • visual data mapping tool

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