User enhanceability for fast response to changing office needs

N Mehandjiev, L Bottaci, R Phillips

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Key factors for developing user enhanceable office systems are: (i) an appropriate office model as a basis for office application systems; (ii) easily comprehensible visual formalisms to overcome the need for conventional programming. This paper proposes a method for user enhanceability that uses a distributed agent-based office model and a novel multi-paradigm visual programming language. To support dynamic organizations, the office model focusses on the organizational knowledge necessary to facilitate operative changes such as workload re-distributing and dynamic work-flow management. The visual language is designed to explicitly represent this organizational knowledge during all stages of the development.
Original languageEnglish
Title of host publicationSystem Sciences, 1994. Proceedings of the Twenty-Seventh Hawaii International Conference on
Number of pages10
Publication statusPublished - Jan 1994


  • commerce
  • information systems
  • knowledge representation
  • office automation
  • software tools
  • user interfaces
  • visual languages
  • visual programming
  • business operation
  • changing office needs
  • distributed agent-based office model
  • dynamic work-flow management
  • multi-paradigm visual programming language
  • office application systems
  • office model
  • organizational knowledge
  • user enhanceability
  • user enhanceable office systems
  • visual formalisms
  • visual language
  • workload re-distributing


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