USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE

Research output: Contribution to conference › Abstract › peer-review

Original language	English
Publication status	Accepted/In press - 15 Mar 2019
Event	16th International Research Symposium on Advancing Service Research and Practice - Karlstad, Sweden Duration: 10 Jun 2019 → 13 Jun 2019

Conference	16th International Research Symposium on Advancing Service Research and Practice
Abbreviated title	QUIS16
Country/Territory	Sweden
City	Karlstad
Period	10/06/19 → 13/06/19

Cite this

@conference{d15ad2b42ca540e4ac5a9f767ccc0f4a,

title = "USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE",

author = "Karim Sidaoui and Jamie Burton and Matti Jaakkola",

year = "2019",

month = mar,

day = "15",

language = "English",

note = "16th International Research Symposium on Advancing Service Research and Practice , QUIS16 ; Conference date: 10-06-2019 Through 13-06-2019",

}