Using information and technology to improve the efficacy of welfare programmes: evidence from a field experiment in India

Upasak Das, Amartya Paul, Mohit Sharma

Research output: Working paper

Abstract

Does information dissemination among beneficiaries of welfare programs mitigate their implementation failures? We present experimental evidence on this in the context of the rural public works program in India where we assess the impact of an intervention that involves dissemination of publicly available micro-level data on last mile delay in payments and uptake along with a set of intermediate outcomes. The findings indicate substantial reduction in last mile payment delays along with improvements in awareness of basic provisions of the program and process mechanisms while observing limited effect on the uptake. However, we find considerable increase in uptake in the subsequent period potentially indicative of an “encouragement” effect through reduction in last mile delays. Comparatively higher impact of payment delay was found for deprived communities. The findings lay platform for an innovative information campaign that can be used by government and civil society organizations as transparency measures to improve efficiency.
Original languageEnglish
PublisherCentre for Development Studies
Number of pages66
Publication statusPublished - Aug 2020

Research Beacons, Institutes and Platforms

  • Global Development Institute

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