| Original language | English |
|---|---|
| Pages (from-to) | 3-11 |
| Number of pages | 9 |
| Journal | International Journal of Hospitality Management |
| Publication status | Published - 2012 |
When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory
Wing Lam, Ziguang Chen
Research output: Contribution to journal › Article › peer-review